Frequently Asked Questions
You can find answers to your insurance questions on everything from office hours to coverage choices here. If you have auto insurance questions, home insurance questions, or any other question that isn’t addressed here, please call us at 414-744-6614, or contact us so that we can help.
Where are you located?
Our office is located at:
3662 S. Howell Ave.
Milwaukee, Wisconsin 53207
You can click here for a map to our location.
What are your office hours?
Our normal office hours are Monday through Friday, 9 a.m. to 5 p.m. However, if you’re unable to visit us during our normal hours, we’d be happy to schedule an appointment to meet at a time convenient to you. Just give us a call.
Do I need to go to your office to discuss my insurance needs?
We’re happy to make arrangements to meet at your home or another location that’s convenient in the Milwaukee area.
What insurers do you work with?
As an independent agent, we work with a wide range of insurers, including some of the largest providers in the country, such as Progressive, MetLife, SafeCo, and Travelers, among many others. Working with a wide variety of carriers means you’ll receive coverage tailored to your needs, at a great price.
How are my insurance rates determined?
Depending on the type of policy you’re looking for, insurance companies base their rates on a variety of factors, including your age, your address, your marital status, the condition of the property you would like to have insured, and your driving record. Additionally, many insurance companies offer discounts based on your accomplishments or memberships, such as clean driving records, student academic achievement, or AARP membership. All of these factors vary from policy to policy and even from one insurer to another. When you speak with us, we can provide the best possible rates from our many partnering insurance companies.
How do I make my payments?
There are a number of ways to pay your insurance bill, including convenient pay-by-phone, and monthly direct-debit options. Some payment plans can even reduce your premiums. We’ll work with you to find the best payment option available.
What types of insurance do you offer?
At the Insurance Center of Milwaukee, we offer an array of insurance coverage, including auto insurance, homeowners insurance, and business insurance, including landlord insurance, among others. From motorcycle or RV insurance to business insurance, and life insurance, one of the benefits of working with a variety of insurance carriers is our ability to tailor coverage that fits your life. Call us and let us help.
I’ve heard about auto-home insurance packages before. What are they and why are they beneficial?
Simply put, auto-home insurance packages are insurance policies issued by the same company for your cars and your home. Insuring your vehicles and your home with one carrier is more convenient for you. More importantly, it typically saves you much more than buying policies separately through multiple companies. To learn more about our auto-home policies, visit our auto insurance page, or call us.
These money-saving packages aren’t confined only to auto-home policies however. We can typically save you money by combining multiple policies under one carrier, regardless of the coverage. Contact us today to learn more about how our multi-line policy packages can reduce your overall premiums.
I’ve had a car accident. What should I do?
If another vehicle was involved, it’s vital that you get the other driver’s information, including the license plate number, insurance, and contact information. You will also want to contact the police and complete an accident report. If you wish to file a claim you will want to contact your insurance claims representative from your company as soon as possible. You can find the claims number for your insurer here. If you have any questions, please give us a call and we will help you through the process.
My home has been damaged. What should I do?
In an emergency you will want to dial 911. Afterward, depending on the type and nature of the damage, you may need to call the appropriate authorities, such as fire department or police, so that they can fill out a report. Then, call your insurance provider to discuss your claims process. If you have questions about whether you should file a claim, or how you should proceed, please contact us and we will be glad to help.